SupercityOS is seeking a dedicated and detail-oriented Inside Account Representative to join our Information Technology team. The ideal candidate will be responsible for providing exceptional support to our customer accounts, ensuring their needs are met and their experience with our services is seamless.

·       Create, present and fulfill quotes and Sales Orders

·       Stay up to date on new technology and IT-related Assets

·       Assist in managing a portfolio of customer accounts and supporting key stakeholders.

·       Identify new opportunities to support sales efforts through upselling and cross-selling.

·       Provide exceptional customer service to ensure customer satisfaction and retention.

·       Collaborate with the Sales and Accounts teams to develop and execute sales initiatives.

·       Track and report on account activity and performance metrics to assist the account management team.

·       Bachelor’s degree in business, Marketing, or related field.

·       2+ years of experience in account support or customer service.

·       Strong communication and interpersonal skills.

·       Proven ability to assist in building and maintaining strong customer relationships.

·       Excellent organizational and time management skills.

·       Background with technology is considered an asset.

If you're a dedicated team player that thrives in a collaborative environment and you’re excited at the prospect of a challenging and rewarding career that blends communication and collaborative skills, we’d love to hear from you! Please follow this link to apply: supercityos.applytojobs.ca

SupercityOS is committed to creating an inclusive environment and building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and recognize that experience comes in many forms, and skills are transferable. We’ve done our best to highlight the skills and experience needed to excel in this role, however if you feel passionate about this opportunity and you truly believe that you have the background needed to contribute and thrive in this role, apply!

We are people focused and security driven. Since 1997, SupercityOS has built a strong reputation for offering comprehensive, end-to-end Managed IT Services and Security solutions that match customers with the technology that allows them to achieve their business goals.

We collaborate with clients to build and maintain robust, secure, and cutting-edge IT departments for thousands of users across a wide variety of companies.

We take a security-first approach to deliver top-to-bottom IT advisory and professional services. We love helping customers make the best use of their technology and empower them to achieve more!

We take great pride in our team, and we are continuously committed to fostering a collaborative, innovative and fun work environment. We believe in the power of teamwork and innovation, and we’re looking for someone who shares our passion for striving for excellence… in good company!

Benefits:

Schedule:

Work Location: In person